Today’s workers already trust artificial intelligence to handle nearly half of their work tasks. While workers are most comfortable when AI and humans work together, they’re also starting to trust AI to autonomously perform time-saving tasks like writing code, discovering data insights and composing written communications, according to new research from Salesforce Inc.

The survey of nearly 6,000 full-time knowledge workers, including those in India, found that employees aren’t yet ready to delegate everything to AI. They prefer that tasks like onboarding, training and keeping data secure be managed by humans, but that’s unlikely to last. The data also suggested that investing in skills and education will build confidence in an autonomous AI future.

Below are the findings of the research:

While enterprise leaders rely on AI to do 51% of their jobs, regular employees trust the technology to perform 40% of their tasks. Today, employees already trust AI to perform about 43% of their work tasks, indicating a shift toward delegating tasks to technology.

According to the research, 77% of employees will eventually rely on AI to work autonomously. This number includes 10% who trust AI to work autonomously today, 26% who trust the technology to work autonomously in less than three years, and 41% in three or more years.

More than half of employees trust humans and AI to perform most tasks together. However, only a few employees trust AI to perform these tasks autonomously.

Tasks they were eager to delegate to autonomous AI included:

  • Writing code: 15% trusted AI to write code autonomously. Among Indian respondents, this figure was higher at 16%.

  • Discover data insights: 13% trusted AI to independently deliver insights into data.

  • Developing communication: 12% trusted AI to develop internal and external communications without human intervention; 14% of Indian respondents trusted AI in this area.

  • Work as a personal assistant: 12% (13% of Indian respondents) trusted autonomous AI to act as their personal assistant.

According to respondents, other tasks currently require human involvement. Employees rely on humans most to do only the following:

  • Be inclusive: 47% trusted that only people are inclusive.

  • On board and in the train: 46% trusted humans alone to onboard and train employees.

  • Keep your data safe: 40% trusted that only humans would keep data safe.

According to research, 63% of employees said more human involvement would increase their trust in AI. Concerns about AI can stem from a lack of understanding, with 54% of employees saying they don’t know how AI is being implemented or managed in their workplace.

Employees who have knowledge of how AI is implemented and managed are five times more likely to say they are confident that AI will function autonomously within two years than employees who have no knowledge.

Research has also found that there is a gender gap when it comes to AI knowledge, with men 94% more likely to say they are knowledgeable about how AI is being implemented and managed in their workplace compared to women.

Training can also be a key to trustworthy autonomy: 62% of employees say more opportunities for skills development and training would increase their trust in AI.